Frequently asked questions
Do your products contain hydroquinone?
No. Our products are formulated without hydroquinone and without corticosteroids.
How much is delivery?
Free delivery in Kinshasa from 2 products. For a single product, delivery costs $5. Outside Kinshasa, your order is sent through a transport agency: you pay for it first by deposit (mobile money or bank transfer), then we ship it; an advisor will tell you the amount by phone.
How do I pay?
In Kinshasa: on delivery, to the courier, in cash or by mobile money. Nothing to pay online, never a deposit. Elsewhere, your order is sent through a transport agency: you pay for it first by deposit, then we ship it.
Do I need an account?
No. Your name, WhatsApp number, city and neighbourhood are enough.
Which product should I choose?
Start with the “My skin concern” page, or message a skin advisor on WhatsApp: she will recommend a routine.
How do I track my order?
An advisor calls you to confirm, then the courier contacts you before arriving. You can also message us on WhatsApp with your order number.